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Full-time ⏳ Short term (< 6 months)

Posted by: J @jci_ATS

Johnson Controls

Johnson Controls is a building technology company headquartered in Ireland. Careers hosted on Workday (seed data).

Location 📍 Vizag-Andhra Pradesh-India

Timezone 🕒

Posted Date 📅 2026-11-12 03:26

Views 👁️ 1 views

Role Summary We are seeking an experienced Senior Service Engineer – Controls, Fire & Security to manage service, troubleshooting, maintenance, and commissioning activities for Building Automation, Fire Detection & Alarm Systems, Access Control, CCTV, and Integrated Security Systems. The role requires strong technical expertise in Controls, Fire & Security solutions, customer engagement, and field service operations. Key Responsibilities Service & Maintenance • Perform preventive, corrective, and breakdown maintenance for Controls, Fire & Security systems. • Diagnose and resolve system faults, communication failures, and integration issues. • Execute Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) activities. • Ensure compliance with service level agreements (SLAs) and customer commitments. Technical Support & Troubleshooting • Troubleshoot and maintain: Fire Alarm Systems Building Management Systems (BMS) Access Control Systems CCTV & Video Surveillance Intrusion Detection Systems Public Address & Voice Evacuation Systems Electronic Security Systems • Support system upgrades, retrofits, software updates, and migrations. • Conduct root cause analysis (RCA) and implement corrective actions. Commissioning & Integration • Commission field devices, controllers, and networked systems. • Configure software, graphics, reports, alarms, and schedules. • Support integration between BMS, Fire Alarm, CCTV, and Access Control systems. • Validate system performance and customer acceptance testing. Customer Management • Interface directly with customers to provide technical support and service solutions. • Prepare service reports, maintenance records, and site documentation. • Identify modernization, upgrade, and service business opportunities. • Ensure high customer satisfaction through timely issue resolution. Safety & Compliance • Adhere to EHS and site safety requirements. • Follow quality processes and documentation standards. • Participate in emergency service support during critical outages and breakdowns. Required Skills • Strong hands-on experience in Controls, Fire & Security systems. • Knowledge of: Fire Alarm Systems (Notifier, Edwards, Simplex) Access Control Systems CCTV & IP Video Solutions BMS/Building Automation Systems Networking (TCP/IP, LAN, WAN) BACnet, Modbus, OPC Communication Protocols • Ability to read electrical schematics, control drawings, and system architecture diagrams. • Experience in system troubleshooting and fault diagnostics. Qualifications • Diploma / BE / B.Tech in Electrical, Electronics, Instrumentation, E&C, or related engineering discipline. • 5–8 years of relevant experience in Controls, Fire & Security service operations. — This position is managed in the company's applicant tracking system (Req. ID WD30284968). Use the "Apply External" button to apply on the company career site.

# WD30284968 # ATS import

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