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Full-time ⏳ Short term (< 6 months)

Posted by: F @flowserve_ATS

Flowserve

Flowserve is a industrial manufacturing company headquartered in United States. Careers hosted on Workday (seed data).

Location 📍 Laguna, Mexico

Timezone 🕒

Posted Date 📅 2026-10-29 03:38

Views 👁️ 12 views

Sales Support Representative – Order Fulfillment Specialist Role Summary: • Serve as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle. • Own and manage the full order scope and schedule, including order entry, collection, shipment coordination, and customer communications. • Create, process, and manage sales orders in SAP S/4 as they progress through the site. • Review customer purchase orders to ensure all required information is accurately entered into SAP S/4 and processed in compliance with site procedures, regulatory requirements, and trade compliance policies. • Foster a positive and professional working environment that challenges the status quo, promotes continuous improvement, and drives an exceptional customer experience. • Collaborate cross-functionally with internal teams to ensure timely and accurate completion of all internal and customer-facing activities, submittals, and approvals required to support order delivery and payment milestones. • Ensure on-time shipment of goods and accurate processing of progress and final invoices, bonds, letters of credit, and other financial documentation required to secure timely cash collection. • Proactively identify and resolve bottlenecks on critical path items to keep order execution on schedule. • Maintain end-to-end ownership of assigned orders, including final cash collection, as applicable. • Build and sustain effective working relationships with customers and internal stakeholders. • Support team members and demonstrate a collaborative mindset, contributing beyond immediate responsibilities when needed. Responsibilities & Requirements: • Bachelor’s degree in Business or a related field, or equivalent relevant work experience. • Experience managing sales orders, invoices, and shipping documentation in SAP S/4. • Strong verbal and written communication skills, with high proficiency in English; additional languages are a plus. • Advanced skills in Microsoft Office applications. • Preferred Experience / Skills: • 2–5 years of relevant experience in order management, customer service, or supply chain operations. • Experience with SAP administration, contract review and pricing. • Strong interpersonal and relational communication skills, with confidence in customer and stakeholder interactions. • Advanced level of English. — This position is managed in the company's applicant tracking system (Req. ID R-21510). Use the "Apply External" button to apply on the company career site.

# R-21510 # ATS import

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