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Full-time ⏳ Short term (< 6 months)

Posted by: F @flowserve_ATS

Flowserve

Flowserve is a industrial manufacturing company headquartered in United States. Careers hosted on Workday (seed data).

Location 📍 Queretaro BSC, Mexico

Timezone 🕒

Posted Date 📅 2026-11-11 03:35

Views 👁️ 2 views

Job Summary: We are seeking a proactive and detail-oriented Collections Analyst to support our North America business. In this role, you will manage a portfolio of credit customers, drive timely collection of outstanding invoices, and maintain strong relationships with both internal stakeholders and external customers. You will partner closely with Finance, Sales, Credit, Cash & Bank, and the Flowserve Global Credit Center to improve cash flow visibility, resolve payment issues, and support accurate forecasting and compliance activities. Responsibilities & Requirements: • Manage and actively collect a portfolio of customer accounts, ensuring open invoices are followed up on in a timely and professional manner. • Review daily customer payments, reconcile collection activity, and maintain accurate, transparent collection notes. • Communicate regularly with customers through email, phone, and Microsoft Teams to discuss payment status, payment commitments, invoice disputes, and resolution plans. • Provide biweekly portfolio status updates, highlighting collection challenges, unresponsive customers, rejected invoices, disputes, and recovery opportunities. • Collaborate with Finance to assess realistic collectible amounts and support cash forecasting based on customer payment commitments and account status. • Partner with Finance Business Partners, Regional Account Managers, Sales Representatives, Cash & Bank teams, and the Flowserve Global Credit Center to resolve collection-related issues. • Identify invoice, payment, and collection issues; open dispute cases and escalate complex matters when needed, serving as a first escalation point for Associate-level team members. • Review sales orders on hold, support month-end close activities, prepare SOX and audit evidence, and contribute to process reviews related to customer credit-line management. Preferred Experience / Skills: • 0 - 2 years of relevant experience in collections, accounts receivable, credit, cash application, or a related finance function. • Secondary studies or a bachelor’s degree in Finance, Economics, Accounting, or a related discipline is preferred. • Experience supporting customers or operations in North America is an advantage. • Strong English verbal and written communication skills; additional language skills are a plus, depending on business needs. • Ability to build effective, professional relationships with external customers and cross-functional internal partners. • Familiarity with managing customers who purchase on credit, including payment terms, credit exposure, and collection follow-up. • Basic knowledge of ERP systems such as Oracle or SAP is preferred. • Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint. • Strong analytical, research, problem-solving, and organizational skills, with close attention to detail and a continuous-improvement mindset. — This position is managed in the company's applicant tracking system (Req. ID R-21899). Use the "Apply External" button to apply on the company career site.

# R-21899 # ATS import

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