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Full-time ⏳ Short term (< 6 months)

Business Consultant - Overnight shift, Customer Onboarding

Posted by: J @jda_ATS
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Blue Yonder (JDA)

Blue Yonder (JDA) is a software company headquartered in United States. Careers hosted on Workday (seed data).

Location 📍 IND - Coimbatore (708)
Timezone 🕒
Posted Date 📅 2026-11-05 03:43
Views 👁️ 9 views

Summary

Scope: • Support customer and trading partner onboarding for supply chain and transportation solutions, coordinating onboarding activities from initiation through completion. • This role works directly with customers and global cross-functional teams to manage onboarding plans, integration coordination, communications, risks, and overall delivery. What you’ll do: • Work within the IST time zone and willing to work overnight shifts aligned to U.S. business hours to support •…

Full Job Description

Scope: • Support customer and trading partner onboarding for supply chain and transportation solutions, coordinating onboarding activities from initiation through completion. • This role works directly with customers and global cross-functional teams to manage onboarding plans, integration coordination, communications, risks, and overall delivery. What you’ll do: • Work within the IST time zone and willing to work overnight shifts aligned to U.S. business hours to support • Serve as the primary onboarding contact for customers and trading partners throughout the onboarding lifecycle. • Lead customer-facing meetings, presentations, and onboarding reviews. • Develop and maintain onboarding project plans, timelines, and milestone tracking. • Communicate onboarding status, risks, issues, and key updates to customers, project teams, and stakeholders. • Coordinate cross-functional teams to ensure onboarding and integration activities are completed on schedule. • Build strong customer relationships and drive engagement to achieve onboarding objectives. • Prepare and deliver onboarding documentation, status reports, presentations, and customer communications • Provide support through email, phone, and virtual meetings during business hours. • Escalate risks, issues, and project concerns through established processes to ensure timely resolution. • Collaborate with global teams across multiple time zones to support successful project delivery. • Contribute to the ongoing improvement of onboarding processes, tools, and customer-facing resources. What we are looking for: • 3 to 5 years of experience in Supply Chain and Transportation Management, with direct engagement with suppliers/carriers a must. • At least 2 years of project or implementation experience, preferably in 3PL, 4PL, or SaaS cloud software. • High level understanding of SAP IDocs (EDI/API) integration is a must. • Understanding of Supply Chain fundamentals and terminology. • Excellent communication skills (both written and verbal in additional required languages). • Ability to collaborate effectively with technical, functional, and partner teams. • Self-motivated with strong initiative and follow through • Proficient in Microsoft Office applications (Excel, PowerPoint, Word) and open to learning new software. • Experience with Jira ticket tracking Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. — This position is managed in the company's applicant tracking system (Req. ID 263363). Use the "Apply External" button to apply on the company career site.

Keywords & Skills

# 263363 # ATS import

Blue Yonder (JDA) is a software company headquartered in United States. Careers hosted on Workday (seed data).

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