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Customer Support Full-time ⏳ Short term (< 6 months)

Posted by: F @flowserve_ATS

Flowserve

Flowserve is a industrial manufacturing company headquartered in United States. Careers hosted on Workday (seed data).

Location 📍 Budapest, Hungary

Timezone 🕒

Posted Date 📅 2026-10-17 03:33

Views 👁️ 22 views

Role summary: The HR Partner Customer Care will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit. Hybrid role: 2 days in office/3 days remote (work from home) Your role: • Respond to customer requests and provide guidance to associates and managers • Consistently execute HR processes, using case management, chat and telephony • Provide guidance to associates and managers on self-service transactions and navigating the HR portal • Research solutions to HR customer inquiries and escalate as needed • Understand and be able to communicate HR policies, processes, and procedures • Adhering to Flowserve’s safety, integrity and code of conduct policies • Other duties as required and assigned by manager Your profile: • Bachelor’s degree in business/HR • Ideally one year of experience in HR or customer service • Proficiency in English and French is a must • Exceptional customer service, emotional intelligence and empathy • Excellent probing abilities, to identify true need from customer • Resourcefulness and ability to find answers quickly • Thorough with responses to inquiries and issues • Adaptable to different customer types and situations • Technologically savvy to improve and automate activities • Confidentiality and discretion for managing sensitive information • Executive presence and ability to deliver high touch support Preferred: • Studies in Human Resources • Relevant experience • Prior experience in an HR Operations Environment • Working knowledge of Workday and/or Neocase What we can offer you: • Friendly multicultural environment and team events • Life, accident and health insurance • Cafeteria Package • Career development and training opportunity • There is an opportunity for home office #HR #CustomerCare #PeopleOperations #ServiceDelivery #LI-LK1 — This position is managed in the company's applicant tracking system (Req. ID R-17110). Use the "Apply External" button to apply on the company career site.

# R-17110 # ATS import

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